Capabilities

We help organisations communicate their messages, position their brands, market their products and services, and serve their audiences effectively online

Types of work Technologies

Types of work

Innovation inspired by diversity.

B2C

We’ve over ten years’ experience of designing, building and managing B2C websites. These have included showcase and international projects with Stagecoach Group, Cunard Line and Ortus Homes.

B2B

We’re a trusted partner providing content strategy, design, build and management support in sectors as diverse as finance, pharmaceuticals and professional services. Our clients have included Grant Thornton, The Dow Chemical Company and Small Luxury Hotels of the World.

Brand

Whether delivering digital projects or building a new brand, we help clients to balance the competing demands of user and brand experience. We understand that there’s never one right answer. That’s why we’re focused on solutions that have a real clarity of purpose.

Campaigns

From strategy and creative thinking to media planning, execution and ongoing optimisation, we’ve got the skills you need to deliver your message to your audiences. We’re proud to have run online campaigns for clients as diverse as the University of Edinburgh, Rotherham County Council and The Dow Chemical Company.

Consultancy

The digital world has matured. As the focus has shifted to effectiveness, the demand for our specialist skills as consultants has increased. We’ve recently completed information architecture, user experience and usability testing projects for the Alternative Investment Management Association and Icon.

Content

Communicating in a digital world is a never-ending battle for attention. So great content matters more than anything. We provide copywriting, infographic, animation and video content services for clients including JLL, DWF and Channel 4.

PLC

We’ve been helping PLCs communicate with their investors, employees, journalists, jobseekers and NGOs for 20 years. With our support, companies such as Antofagasta (FTSE 100), UDG Healthcare (FTSE 250) and Clinigen Group (AIM) stay on top of best practice and give corporate audiences a first-rate user experience.

Investor relations and uncapped support

Our online investor relations service combines two very unusual attributes. Not only is our specialist team trained to understand your compliance needs, but our uncapped model means you can rely on them day in, day out as an extension of your team. Why would you want anything else at 7am on results morning?

Social media

If you can reach all of your audiences through ‘owned’ channels, count yourself lucky. Social media is a force to be reckoned with, but only if you have a clear set of priorities. We can help you cut through what seems like an overwhelming number of options and help you define an approach that works − whether that’s refreshing your brand to work in a social context, building a publishing plan, or planning an entire strategy.

Technologies

Deep expertise, and always with a purpose.

Content management systems

To be a leader in the digital space requires a degree of specialisation. We offer Open Source and licensed content management systems, and support .net (Umbraco, EPiServer) and PHP (Drupal) environments. Most importantly, we have selected the CMS that we think serves our clients best. By investing in only those three platforms, we can make sure our clients get the most out of them.

Hosting and CDNs

We offer a range of fully managed hosting services to meet different client needs. Whether using AWS, Azure or our own hosting partner, we offer industry-leading solutions. We’ve applied our expertise to tackle all kinds of challenges − from getting video content beyond the Chinese firewall to meeting a strict initial load time over a 3G network in Thailand.

Integrations

A website is just one part of your company’s digital estate and we have a deep knowledge of many industry-leading CRM and ATS systems. We also have a long track record of integrating with other third party or proprietary services and, when required, developing custom APIs.

Project management

Strong project management will make or break a project. Our team of specialist project managers has been there, done that and lived to tell the tale. Project management needs technical expertise, but it is at least as much about interpersonal relationships. We use many online collaboration tools (Basecamp, Jira, Podio), but we also know there is no substitute for picking up the phone.

Having a team that works across PLC, B2B and B2C is a huge advantage; it means we understand our clients' businesses deeply but can still stay on top of innovations in the UX and brand experience space. This mix of skills benefits all of our clients.

- SIMON HARPER, EXECUTIVE DIRECTOR
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