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Digital Project Manager

LONDON

The role of the Digital Project Manager is to deliver digital projects to tight deadlines and within budget, working from start through to completion including scoping, planning, scheduling, design and implementation. 

The Digital PM will also attend client meetings, coordinating all parties (internal & external) to ensure the complete and on-time delivery of all agreed activity.

The Digital PM should have a keen interest in all things digital and new media, be well read and knowledgeable about key digital initiatives, news and research. The nature of the Digital team is very collaborative, and the Digital PM will be encouraged to offer thought and add value to the creative process.

Who we are

Founded in 1996, we are experts in communication, specialising in corporate reporting, brand, employee engagement and sustainability across a range of channels. From two men and an Apple Mac, we are now one of the UK’s leading strategic and creative communications agencies with over 250 colleagues. We have achieved this through continuously developing and evolving our proposition, delivering great work, expanding our geographic presence in key locations, making smart acquisitions, recruiting quality people and building long term client relationships.

In 2020, we became an employee-owned business. This decision not only fulfilled a long-standing ambition of the founders, but is driving growth, providing long-term clarity, and helping to attract and retain the best talent. It reinforces our desire to remain an agile and people-focused business that fosters transparency and innovation for clients.  

We are one of the largest employee-owned creative agencies in the UK, unrivalled in scale with a unique national presence. We are the only corporate communications agency with a network of creative hubs in strategic locations across the UK in London (HQ), Warwick, Manchester, Edinburgh and in Dubai.

Emperor is in the 26th – and most impressive – year of its history to date. Performance has been materially ahead of expectations, despite the uncertain environment, and the quality of work has never been higher. This year we are on target for double digit growth, more than 20% ahead of all our expectations and revenue forecast at £24.5m.

We have invested over the past 12 months in new offices and in talented people to support our teams who have shown unrivalled levels of resilience and commitment over the past few years.

In September 2022 we became a Certified B Corporation. B Corp is a movement committed to using business as a force for good and transforming the global economy to benefit all people, communities, and the planet.

There is no better foundation on which to build.  

What You'll Do 

The responsibilities that we’ll trust you with in the role include:

  • Ensure projects are delivered within agreed budgets and deadlines
  • Develop effective business relationships with clients
  • Coordinate regular client communication and meetings. Ensure clients are satisfied with progress and are regularly kept informed
  • Coordinate the project team and allocate/ procure appropriate resource
  • Manage the forecast of future production activity
  • Attend to all reporting needs
  • Attend client meetings, scope presentations, design presentations, project de-briefs, cost negotiations etc.
  • Maintain own knowledge base to ensure an understanding and affiliation to your clients, their business and industry

You're Good At / You Have

  • Demonstrate our values – Aim High, Creativity Everywhere, Infectious Enthusiasm, Always Learning and Razor Sharp
  • Demonstrable full cycle project delivery experience in digital agency environment
  • Experience in working with corporate communications
  • Excellent senior stakeholder and 3rd party management skills
  • Excellent at scheduling, calm under pressure with a talent for pushing the project along, keeping everything on track
  • Strong customer service skills
  • First class communication skills (both verbal and written)

Client servicing:

  • Address issues effectively and proactively
  • Demonstrate a high degree of professionalism
  • An great interest in understanding of client/ agency relationships

Financial planning and management:

  • Assist in successfully growing existing accounts and provide innovative solutions to build business
  • Support ensuring client programmes remain in budget and are profitable

Business development:

  • Contribute to new business initiatives and where required, attend new business presentations

It’s a Bonus If You Have

  • Understanding of the industry
  • Strong communication and presentation skills
  • Sound judgement and analytical thinking
  • Unquestionable business ethics and integrity
  • Organised and can multi-task with ease
  • A 'can do' mentality
  • Business and commercial awareness
  • Engaging, collaborative and adept at building internal and external relationships
  • Ability to deliver exceptional client service
  • Flexible, adaptable style and approach
  • Resilient, passionate, energetic and hungry

Next steps

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Apply Here